ICA Feedback Form | Technical Assistance for e-Services |
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Please complete the online form in English. You may also use this form to provide information against Immigration Offenders (illegal immigrant, overstayer, suspected marriage of convenience) and their related activities. | You can refer to the relevant contact points for technical assistance on our e-Services. |
ICA Call Centre | ICA Quality Service Manager (QSM) |
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For enquiries relating to ICA products and services. Includes an informational 24-hour automated answering service. Tel: 6391 6100 Operating Hours | Tel: 1800 298 8985 Operating Hours Mondays to Thursdays: 8.00am to 5.30pm Fridays: 8.00am to 5.00pm Unavailable on weekends and Public Holidays. |
ICA Building | ICA Checkpoints |
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Members of the public are strongly encouraged to use ICA's e-Services available at MyICA . Immigration & Checkpoints Authority (next to Lavender MRT. View map) Operating Hours Please plan your visit to ICA accordingly Note: There is road closure at the ICA Building. You can refer to more information on the Visiting the ICA Building page. | Refer to contact details of our checkpoints. |